Frequently Asked Questions
We have a growing network of Showrooms that display an impressive range of Vale Bridgecraft products. Please see the ‘How to Buy’ page for more information. This website features every single range and all the individual products within each range, something that is impossible to achieve within a showroom, so if you wish to see a particular item please ring ahead to your nearest showroom to check if that particular product is on display.
Our showrooms do feature, however, all of our fabrics ranges and this extensive choice from all our suppliers are updated with frequent launches
Generally your delivery time from the date of order averages between six to eight weeks. This, however, depends upon the fabric availability and your retailer’s delivery arrangements to your home.
We can produce our furniture in any of the fabric ranges we offer. Please remember however that the models with buttons and flutes in the back cushions can distort fabrics with a stripe running through them and this combination is not recommended from an aesthetic point of view
Extra items such as cord trimming, scatter cushions or fabric may be ordered through your retail stockist.
We believe our seat cushions are a suitable sit and density for most customers. We do however recognise that some customers prefer a firmer seat and we can supply these at a small extra charge. We do not recommend softer foam seat cushions as we cannot guarantee their longevity, on certain of our ranges we offer the choice of a fibre or feather seat cushion – call 01422 885000 or visit your nearest showroom for further details.
Please see our guide prices per range on our product selection pages
Our fabrics are graded AA, A+, B+, B, C+ to C and then we have ranges of designer fabrics graded XX. The higher graded fabrics are more expensive due to the complexity of the pattern, manufacturing methods, and the use of more expensive raw materials. The choice of fabric and its price grade will affect the overall cost of the chair or sofa.
Also, our products are sold to you via our retail partners, all of which charge differing prices – they may, for example, be in sale mode and offering further discount
No, it’s not a product that we manufacture
Please contact us using the email link above or ring 01422 885000, our customer service team are experts in all matters upholstery and are also able to discuss your queries with their colleagues in manufacturing whom are time served apprenticed upholsterers and happy to help with any questions you have.